frequently asked Questions

About K’AOBLOT

Q: What is K’AOBLOT?
A: K'AOBLOT is a young watch brand created by Kyle Ruvani, a designer passionate about watches. Our goal is to offer watches combining artistic design and time precision.

Q: What is the story behind K’AOBLOT?
A: K'AOBLOT was born from the passion of Kyle Ruvani, a motion design student, who wanted to create watches reflecting design and contemporary art.

Our products

Q: What is your flagship collection?
A: Our flagship collection is called “Myriades Infinies”. It presents watches with a unique dial inspired by a starry sky, where thousands of metallic micro sculptures shine.

Q: Where are your watches made?
A: Our watches are manufactured in factories in China and assembled with care in France, thus combining production quality and fine assembly.


Orders and deliveries

Q: What are your delivery times?
A: Our delivery times vary depending on the delivery method chosen. In general, for standard deliveries in mainland France, allow between 3 to 5 working days. For express deliveries, the delay is generally 1 to 2 working days. A tracking link will be provided to you as soon as your order is shipped.

Q: Do you ship internationally?
A: Yes, K'AOBLOT delivers internationally. Delivery times and costs may vary depending on the country of destination. When ordering, you will be able to see the options available for your country as well as estimated delivery times and associated costs.

Warranty and after-sales service

Q: What is the warranty on your watches?
A: All K'AOBLOT watches are covered by a three-year warranty from the date of purchase. This warranty covers manufacturing defects and movement operation. It does not apply to damage resulting from improper use, accident or normal wear and tear.

Q: How can I have my K'AOBLOT watch repaired?
A: For any repairs, please contact our after-sales service via our online form or by email at hello@kaoblot.com. Our team will guide you through the process. If intervention is necessary, we will organize the collection of your watch and its return once repaired. For minor issues, we can sometimes offer remote support. Our goal is to minimize downtime and provide you with the best possible service.

Contact

Q: How can I contact K'AOBLOT customer service?
A: You can contact us by email at hello@kaoblot.com or by telephone at +33 06 52 93 75 13 Monday to Friday, 24 hours a day, 7 days a week.

Q: Do you have a physical store?
A: We currently only sell in online stores.